DTA Community Management Services offers a full range of services to property owners associations. Our standard services are listed below; however, we often create custom programs and services to meet our communities needs. Limited services contracts such as deed restriction enforcement or financial services are also available. Please inquire if you want a custom service contract.
- Customer service, interface with all homeowners and vendors, bilingual services
- Extended customer service hours including evenings and Saturdays, online support
- Financial services utilizing cash, accrual or modified accrual basis
- Accounts receivable, accounts payable, complete financial reports
- Special banking relationships, no bank fees, free online payment services
- Maintenance fee billing and collections, lien filing, court representation
- Legal interface for corporate, collections, and deed restriction enforcement issues
- Property management including inspection of common areas for needed maintenance
- Developing specifications, obtaining proposals for needed services and contracts
- Contract management, overseeing and guiding association contractors, evaluating performance
- Deed restriction enforcement services, inspections conducted monthly, weekly or bi-weekly
- Architectural control support, review of plans, collection of fees and deposits, monitor progress
- Preparation of monthly board packet for directors meeting, management report of all activity
- Attendance at directors meetings, take minutes of meeting, prepare handouts for attendees
- All association information accessible at meetings through our VPN, all equipment provided
- Annual and special meeting notices, proxy collection and administration
- Attendance at annual and special meetings, conduct sign in, prepare directors/officers reports
- Corporate management, record keeping, develops and implements community business plan
- Long range planning, obtaining reserve studies, plan for future needs
- Arrange audits and tax returns, federal, franchise, and file for franchise tax exemptions
- Payroll, preparation of W-2;s, 1099's, and employer tax payments and reports
- Distribute cards, keys, remotes, welcome packets and other homeowner tools
- Gate and electronic access device management and programming
- Provide maintenance fee quotes, perform ownership transfers, prepare resale certificates
- Insurance negotiations and claims management, insurance monitoring for individual homes
- Industry specific software used, custom web based proprietary data management software
- Public web site provided, private web site available with homeowner and directors areas
- On call emergency services provided 24 hours a day
|